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Transforming Worcestershire

Accessibility Statement

This accessibility statement applies to www.transformingworcestershire.co.uk

This website is run by Wychavon District Council on behalf of Bromsgrove District, Malvern Hills District, Redditch Borough, Worcester City and Wychavon District Councils. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We are not aware of any accessibility issues with this website.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in five working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact Ian Dipple, Head of Communications, Wychavon District Council at This email address is being protected from spambots. You need JavaScript enabled to view it. or call 01386 565000.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

If you wish to contact us about anything not covered in this statement, please call our Customer Contact Centre on 01386 565000.

You can also visit us in person at the Civic Centre, Queen Elizabeth Drive, Pershore, WR10 1PT, Monday to Friday between 9am and 5pm.

Please note, not all council officers are based on site all of the time. If you would like to speak to somebody in person, please call first to book an appointment.

Technical information about this website’s accessibility

Wychavon District Council is committed to making www.transformingworcestershire.co.uk accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is compliant with the Web Content Accessibility Guidelines version 2.2 AA standard.

Non-accessible content

We are not aware of any non-accessible content.

Non-compliance with the accessibility regulations

We are not aware of any parts of this website that are not compliant with the accessibility regulations.

Content that’s not within the scope of the accessibility regulations

Maps

Any maps on the site will not be accessible as they are exempt from the regulations. We will provide important information, such as an address, in an accessible format.

Third party content

We are unable to make third party content that is not under our control fully accessible. This content is exempt from the web accessibility regulations.

This includes:

  • Social media buttons
  • PDFs or other non-accessible files provided to us by other organisations we are legally required to publish, for example planning documentation. We will make this information available in an accessible format on request.
  • The Planning Portal. This is a national website that provides information on planning issues and is used to make some planning applications. The accessibility of these forms are outside and this content is outside of our control.

What we’re doing to improve accessibility

This website has been developed with accessibility in mind. We have added an accessibility tool to the site which gives users more control over the look and feel of the site, including a dark mode option, which goes above what is required in the regulations.

We have implemented the SCULPT programme, developed by Worcestershire County Council, into our organisation to help staff understand the importance of creating accessible documentation and investing in additional training for key staff.

We will be carrying out continual content reviews of the site and fixing issues as we find them.

Preparation of this accessibility statement

This statement was prepared on 12 January 2026.

This statement will be reviewed in full again by 12 January November 2027.

Testing of the site was carried out during design, development and before launch in February 2026. We used a combination of manual testing, analysis by automated software and screen reading software.

The scope of the manual testing carried out involved randomly testing samples of pages.